We guide you from the first case review through preparation and submission, with clear decision points at every stage.
The process is designed to identify the correct route, missing records, and inconsistencies before the applicant submits.
Use this page together with our evidence standards to understand what we evaluate before recommending submission.
Review public feedback and fit to see how this advisory model aligns with your expectations. Not sure whether PR or Citizenship is the right goal? See our PR vs Citizenship comparison.
Our process is designed to make timing, evidence requirements, and next steps explicit before submission.
Confirm the relevant ICA category, applicant and sponsor roles, included family members, and the applicable submission process.
Map the current official checklist to identity, family, employment, qualification, tax, business, or study records for each applicant.
Compare names, dates, roles, addresses, family details, translations, drafted answers, and supporting records.
Review the prepared form and uploads before each applicant makes the required declarations and submits through the applicable ICA login.
Our four steps are built around what ICA itself requires:
The application fee is S$100 per application, payable to ICA at submission and non-refundable. ICA aims to process applications within 6 months if the documents are in order, and some take longer. ICA informs applicants of the outcome by email (by post for applications submitted before 26 June 2024); status can be checked on MyICA or the e-Service. A successful applicant first receives an In-Principle Approval, and PR is granted once the required conditions are met. See our guide on what happens after you submit.
ICA states it has no affiliation with external migration agencies and does not endorse them. Pier is an independent private advisory firm: ICA decides every application, and we help you prepare records you control.
Clear responsibilities before, during, and after submission.
Pier reviews the agreed records and prepared answers. The applicant or sponsor retains control of credentials, declarations, submission, government payments, and direct responses to ICA.
After filing, Pier can help interpret requests for additional documents within the written scope. ICA decides the outcome and published processing periods are not guaranteed decision dates.
Client feedback
These reflections point to the practical value of route explanations, record checks, and patient guidance before submission.
J. P. F. · PR applicant · Spouse-sponsored application
They explained how the spouse route works in plain words, and what we should expect while waiting. They didn't pretend to know why I was rejected. ...
I'm a PR now and I couldn't be happier.
Z. Q. · PR applicant · Applying independently
Applying independently, this client wanted patient explanations and a careful review of the documents supporting their PR application.
Nobody in my family had done this, so they explained it from the very beginning, as if I knew nothing, which was true. They went through my files line by line and found my degree certificate had my name in a different order from my passport, which I would never have noticed.
I got my PR, and I'm so relieved and thankful.
Reported outcomes are the client's own account and do not establish approval probability. ICA decides each PR and citizenship application.
Begin with a profile assessment that identifies the applicable route, document gaps, and next preparation step.
Research your profile before you apply