Application Portals

MyICA: Meaning and Services

MyICA is ICA's official digital portal and mobile app environment for accessing immigration, identity-card, passport and related e-Services.

Key facts

  1. Available services include PR and citizenship applications, REP transactions, identity-card services and long-term visit pass services.

  2. Some services require Singpass; ICA provides alternative login arrangements for specified applicants who are not eligible for Singpass.

  3. PR and citizenship applicants can use the relevant ICA service to check application status.

  4. The portal displays official status information but does not give a consultant hidden access to ICA's decision.

  5. Users should access MyICA through ICA's official website or official app listing.

What applicants use MyICA for

For PR applicants, ICA's e-Services cover the main steps after submission. Applicants can check application status, use the online update function for specified changes such as address, employment or marital status, and submit documents ICA requests through its stated channel.

Appeals after a PR rejection are also made online. ICA says an appeal must be submitted through its e-Service, not in person, by email or by post, and only if the application was rejected within the last 12 months.

Logging in

Many services require Singpass. ICA provides alternative login arrangements for specified applicants who are not eligible for Singpass. For a PR appeal, the sponsor of the rejected application submits it using Singpass; if the original application was made without Singpass, the appeal must use the same email address.

What MyICA does not show

MyICA displays official status information and instructions. It does not show ICA's assessment, factor weights or reasons for a decision, and it gives no adviser hidden access to ICA's decision-making. Keep copies of every acknowledgement, update and message for your own records.

Frequently asked questions

Can I check my PR application status in MyICA?

Yes. PR and citizenship applicants can check status through MyICA or the linked ICA e-Service.

Can an adviser see more of my application than I can?

No. MyICA shows applicants the official status information. No consultant has hidden access to ICA's assessment or decision.

Can I update a pending PR application online?

Yes, for specified changes. ICA's online update function covers changes such as address, employment or marital status.

Preparing a PR application? See what Pier's Singapore PR application service checks before you submit.

Related terms

ICA

Immigration & Checkpoints Authority

The Immigration & Checkpoints Authority (ICA) is the Singapore government agency responsible for immigration, border control, registration services and identity documents.
REP

Re-Entry Permit

A Re-Entry Permit (REP) is a travel document for Singapore permanent residents that supports retention of PR status while they are outside Singapore; it is not a document for Singapore citizens.
e-PR

e-PR System

The e-PR system is ICA's online service for submitting Singapore permanent residence applications and the required applicant declarations and documents.