01
The client profile
An applicant preparing a PR application with family, following an earlier application.
02
What brought the client to Pier
I'd been rejected before and was losing hope.
03
What Pier helped with
Pier took the time to go through everything with me.
The checklist and the reminders kept me on track the whole way.
They explained things I'd been too embarrassed to ask, like what 'supporting documents' actually means. They asked about helping elderly neighbours with their phones and forms, which I'd never have thought of, and made it part of my story instead of just a list of job titles.
This work sits within Pier's Singapore PR application service.
04
The client experience
I'd been rejected before and was losing hope. Pier took the time to go through everything with me. The checklist and the reminders kept me on track the whole way. Nothing was rushed and nothing was left to guess. They were honest with me from day one, and I appreciated that. My PR came through, and the whole family is celebrating. Thank you!
Recorded stage: PR completed. The outcome is the client's report. It does not establish why ICA made its decision or predict another application.
Prepare your own application
A relevant preparation guide
Review current eligibility, earlier records and what has changed before applying again.
Preparing to apply again for PRBased on feedback shared with Pier. Editorial passages summarise source material; quoted passages retain the supplied wording. Names and identifying profile details are limited for privacy.
