Singapore's Marina Bay skyline reflected in the waterfront at sunset

Checking application documents for a first application

An applicant preparing their first PR application. In the feedback, the client describes Pier checking application document details during the preparation.

01

The client profile

An applicant preparing their first PR application.

02

What brought the client to Pier

As the first in my family to do this, I had so many questions, and Pier never made me feel silly.

From the client's original feedback

03

What Pier helped with

They caught that the scan of my passport page was cut off at the edge. Small thing, but I would have uploaded it like that. They were on WhatsApp the night before I submitted and walked me through each screen of the portal.

The specific help the client highlighted

This work sits within Pier's Singapore PR application service.

04

The client experience

As the first in my family to do this, I had so many questions, and Pier never made me feel silly. I got my PR, and I'm so relieved and thankful.

PR applicant

Recorded stage: PR completed. The outcome is the client's report. It does not establish why ICA made its decision or predict another application.

Prepare your own application

A relevant preparation guide

Review route-specific eligibility, documents and preparation steps.

PR application preparation

Based on feedback shared with Pier. Editorial passages summarise source material; quoted passages retain the supplied wording. Names and identifying profile details are limited for privacy.

Understanding in-principle approval

In-principle approval is a conditional stage. The applicant still needs to complete the formalities and meet the conditions stated by ICA before PR status is granted.

View our approval collection
PR in-principle approval from Pier's approval collection, cropped for privacy
From Pier's approval collection; this example is separate from the client story above. Personal details cropped for privacy.

Start with the facts in your own profile.

Talk through eligibility, records and practical next steps in a free assessment.

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