01
The client profile
An applicant preparing their first PR application.
02
What brought the client to Pier
As the first in my family to do this, I had so many questions, and Pier never made me feel silly.
03
What Pier helped with
They caught that the scan of my passport page was cut off at the edge. Small thing, but I would have uploaded it like that. They were on WhatsApp the night before I submitted and walked me through each screen of the portal.
This work sits within Pier's Singapore PR application service.
04
The client experience
As the first in my family to do this, I had so many questions, and Pier never made me feel silly. I got my PR, and I'm so relieved and thankful.
Recorded stage: PR completed. The outcome is the client's report. It does not establish why ICA made its decision or predict another application.
Prepare your own application
A relevant preparation guide
Review route-specific eligibility, documents and preparation steps.
PR application preparationBased on feedback shared with Pier. Editorial passages summarise source material; quoted passages retain the supplied wording. Names and identifying profile details are limited for privacy.